How David Lloyd fast-tracked their transformation and eliminated approval chaos

The UK's leading health and fitness group replaced error-prone spreadsheet processes with flexible approval workflows, gained secure communication channels, and created efficient systems for multi-regional compensation management.

10,000
employees
9 week
implementation
Flexible
Approval Chains
"Using PAYReview has transformed our project experience. And Amite's collaborative approach makes everything really easy."
Samantha Perry
Policy & Systems Manager
David Lloyd Clubs
The Challenge

When manual processes break and approval chains keep shifting

How do you manage employee pay reviews across multiple regions when approval processes constantly change and communication breaks down?

🔄
Constantly Changing Approval Chains
The approval chain process was constantly changing across different regions, making it difficult to track who needed to approve what and when. This created confusion and delays throughout the review cycle.
📊
Error-Prone Manual Processes
Relying on spreadsheets for pay reviews meant constant manual data handling that was prone to errors. Keeping track of all changes became increasingly difficult as the process scaled across regions.
🔒
Security and Communication Issues
Too many users across different regions created communication difficulties between parties. A lot of sensitive information was being sent without proper security measures, creating compliance risks.
The Solution

From static spreadsheets to smart, responsive reviews

David Lloyd Clubs replaced fragile spreadsheets with our PAYreview platform that adapts in real time — even as approval chains shift and data needs evolve.

Addresses: Constantly Changing Approval Chains

Dynamic Approval Chain Management

PAYreview's flexible approval system adapts to constant organisational changes, allowing managers to be switched without hassle whilst maintaining proper workflow controls across all regions.

⚡ Instant manager changes without disruption
🌍 Multi-regional workflow support
🎯 Self-managed approval configurations
🔄 Real-time workflow adaptation
Addresses: Error-Prone Manual Processes

Automated Data Processing & Validation

Eliminated spreadsheet dependency with our data cleansing service and PAYreview's automatic validation, enabling fast correction of information while maintaining data integrity throughout the review process.

🛡️ Automated data cleansing and validation
⚡ Fast information correction capabilities
🎯 Instant comment identification system
📋 No spreadsheet expertise required
Addresses: Security and Communication Issues

Secure Communication Workflow

PAYreview's secure, structured communication system with response workflows and validations enabled review managers to query decisions safely while maintaining proper audit trails.

🔐 Secure information distribution
💬 Structured response workflow system
✅ Built-in validation and approval tracking
📝 Manager query and response capabilities
"The pain of managing and distributing 100s of files is gone. Now PAYreview handles it all for us.
Samantha Perry
Policy & Systems Manager
David Lloyd Clubs
The Results

A review process that adapts as fast the business

What was once a patchwork of manual steps is now a clear, communicative process built to adapt and scale.

⚡
Total
Flexibility
of manager workflows
🛡️
Complete
Elimination
of security risks
🔄
100%
Accurate data
with our cleansing service

The transformation in detail

How each core challenge was completely resolved

📊

Before PAYreview

  • ✕
    Manual spreadsheet processes prone to errors
  • ✕
    Constantly changing approval chains causing confusion
  • ✕
    Difficulty tracking comment responses across regions
  • ✕
    Insecure information sharing methods
  • ✕
    Poor communication between reviewing parties
✨

After PAYreview

  • ✓
    Automated data processing with built-in validations
  • ✓
    Flexible approval chains that adapt to organisational changes
  • ✓
    Instant identification of comments requiring responses
  • ✓
    Secure information distribution and audit trails
  • ✓
    Structured query and response workflow system
"PAYreview's intuitive design means our managers can easily get to work without being bogged-down by traditional software.
Samantha Perry
Policy & Systems Manager
David Lloyd Clubs